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Archive for the 'Communication' Category

Mastering Message Mania

Overwhelmed by office email? Do you compulsively check email every time you hear a chime in your in box and find it difficult to complete work by 5pm? It’s no wonder corporations are bogged down and time crunched. We are continually being interrupted and unable to get work done because of the “must copy everyone” […]

Listening or Speaking?

Are you listening to what people say?  Do you think you know what they will say?  The foundation of leadership and relationships lies in the ability to listen.  Are you fast paced and leap ahead of their thoughts? Do you jump around conversations or interrupt others? Most leaders are strong D’s on the DISC assessment scale, […]

Corks and Ductape?

Are you wasting valuable time trapped in meetings? Meetings that go no where? How many times has the “blame game” started at a meeting?…”It was his fault, she didn’t do it, I never got the email, etc…” How about the team member who avoids answering the question when something has gone wrong […]

Establishing Rapport

Establishing rapport is the key to any relationship, whether business or social. It is the comfort zone where two or more people work effectively together and can make or break a relationship.
You know immediately when it happens, as you both bring something to the interaction: attentiveness, sense of humor, warmth, common values, and […]